When are users deleted?
The app only deletes a user, if he or she doesn't have any other tickets. As long as a user has a ticket, it won't be deleted by the app. The search query searches for tickets only, and finds the accompanying user. If by manual deletion a user has no more tickets, the user won't be deleted by a task.
Articles in this section
How does the app work without a server?
Which data does Sparkly store?
Is it possible to anonymize data in Zendesk and be GDPR compliant ?
What happens to attachments of deleted tickets?
How can I cancel a current running task?
Why don't my deleted tickets show up in the Deleted tickets view?
What is the difference between a soft delete and a hard delete?