1. Sparkly
  2. GDPR: Search & Destroy
  3. FAQ

FAQ

  • How does the app work without a server?
  • Which data does Sparkly store?
  • Is it possible to anonymize data in Zendesk and be GDPR compliant ?
  • What happens to attachments of deleted tickets?
  • How can I cancel a current running task?
  • How does Purge Bin work?
  • Why don't my deleted tickets show up in the Deleted tickets view?
  • What is the difference between a soft delete and a hard delete? 
  • How does the app handle large volumes?
  • How does it run in the background?
  • When are users deleted?
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Sparkly is upgrading the workplace for Service Teams by building apps exclusively for Zendesk.

Contacts

support@sparkly.zendesk.com