FAQ
- How can you use conditions?
- What are the benefits of using Shortcuts for Zendesk?
- Do you need an API integration with an external system?
- What's the difference between a bookmark and Shortcuts?
- How is the data of the external system secured?
- Which data does Sparkly store?
- How do you activate Zendesk Sunshine and why do you need it?
- My backoffice doesn't have an orderID in the URL, how do you link to it?
- I can't seem to create the correct Shortcut, can you help me?
- Example Placeholders