This month’s release notes include:
Fixed/Updated
-
Shortcuts
- Placeholder helper now also includes custom user- and organization fields for easy selection
-
Proactive Bulk Tickets
- Improved Segment creation
- Placeholder helper now also includes custom user- and organization fields for easy selection
- Fix for failing to delete Segments with same name
-
Macro Suite
- Quicker loading after saving a Macro
- Placeholder helper now also includes custom user- and organization fields for easy selection
- Added context links on Macros and Dynamic Content to link to Admin Center
-
Shredder
- Improved performance when loading Suspended tickets
-
GDPR: Search & Destroy
- Improved cancellation of one or many (running) deletions: Reset queue
- Fix for task resumption of recurring queries after sleeping too soon under certain conditions
New
-
Introducing inline attachment links exporting in Exporter
In the Exporter app when downloading list of attachments, you can now include inline attachments to export. This helps you create lists for further processing. For example you can now export all inline attachments to CSV, then optionally filter to JPG and use an app like GDPR: Search & Destroy to redact all attachments of the JPG type. You could also use normal attachments or a combination of both.
View on the Zendesk Marketplace →
Next release note: Friday the 29th of March.
You're receiving this message because you're registered as the contact person for your business.